Yorkshire Lamb Patties

Today many companies have a CRM, which helps them make new customers and keep the ones they already have. What they are looking for is a means to improve communication with their customers. Having a CRM integrated into WhatsApp Business may be an option.
Today many people use WhatsApp, which makes it a great
opportunity to communicate with your customers. Today we will show you what you
can do to get the most out of this platform, integrating it with a CRM.
Currently, more than 2 billion people around the world use
WhatsApp. Its version for companies, WhatsApp Business, adds very useful
features that will surely make your life as an entrepreneur easier.
This application has functions such as: an online catalog,
automatic responses, a list of your company's hours. All these functions will
bring your company closer to your customers and will make communication faster
and more effective.
But now think about being able to have this information in
one place, and being able to monitor it from your lead base. In this way, by
combining your CRM with WhatsApp Business, you would improve control over
negotiations and reduce the loss of valuable sales information.
Another important advantage that we achieve by having a CRM
working together with WhatsApp Business is obtaining information that would
normally be difficult for consumers, such as their phone number.
And by having your CRM integrated into WhatsApp Business,
you would save time in entering each phone number of your clients in your
client base. So you can spend your energy on what really matters, selling.
We've already seen some useful things you can do by
integrating them; now we will talk a little about some aspects that you have to
keep in mind when using these two powerful and useful tools.
So that you can get the most out of these useful tools and
benefit from their valuable information, you must take into account some
criteria so that they have results:
• Do not do
SPAM , this practice can damage the image of your company, and cause the
opposite effect on your customers.
• Don't go
overboard when messaging. Send the requested information, if your client wants
to know more, let him be the one to ask for it.
• Don't
just send services or products. Try to send relevant content, this way the
client will know that you really are sure of what you offer.
• Formalize
your conversations. It is good that you formalize your important conversations,
do not use only WhatsApp. This can be done by email.
As we have already seen, putting together the useful and
practical features that both a CRM and WhatsApp Business offer you can be a
great idea; and a profitable option if you are looking to improve the
relationship and communication that exists between your company and your
customers.
In this way you can attract the attention of new customers
and retain the ones you already have. Tell us your opinion on the subject and
the strategies you apply to keep in touch with your clients.